PRIVACY POLICY (Oculus / Meta Store Compliant)

PLAZMA STUDIO

Last Updated: October 2025

Introduction

Plazma Studio LTD (“Plazma Studio,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and share personal information when you use our virtual reality (VR) applications and related services available through the Meta (Oculus) Store and other supported platforms.

This Privacy Policy complies with the Meta Data Use Policy for Developers (Meta Data Policy) and applicable data protection laws, including the GDPR and other international privacy regulations.

1. Information We Collect

We may collect the following categories of information:

1.1 Information Provided by You

• Account and Contact Data: name, email address, and other contact details provided during registration, support requests, or newsletters.

• Feedback and Support Information: messages, bug reports, or suggestions you submit.

1.2 Automatically Collected Information

• Device Data: headset model, operating system, hardware identifiers, and VR device performance data.

• Usage Data: gameplay statistics, interactions within the VR environment, session duration, in-game behavior, and crash reports.

• Platform Data: Oculus ID, anonymized platform identifiers, and event logs provided by Meta.

1.3 Third-Party Data Sources

We may receive limited user information from Meta Platforms, Inc. or other store platforms (e.g., Steam, Pico) in accordance with their own privacy policies and permissions you grant.

2. Purpose and Legal Basis of Processing

Plazma Studio processes your information to:

• Provide and improve our VR applications and services.

• Authenticate users via the Meta platform.

• Offer customer support and resolve technical issues.

• Conduct analytics to enhance gameplay and optimize performance.

• Comply with legal obligations and regulatory requirements.

Processing is based on legitimate interest, performance of contract, and/or user consent, depending on the context.

3. Sharing and Disclosure

We do not sell personal information. We may share limited data only when necessary:

• With Meta Platforms, Inc., as required by their developer policies.

• With service providers who assist with hosting, analytics, or support (e.g., PlayFab, Unity, Mailchimp), under strict data protection agreements.

• With authorities, when legally required.

All third parties must comply with data protection and security requirements equivalent to GDPR standards.

4. Data Retention

Personal Data is retained only as long as necessary for the purposes described above or as required by law. Anonymized gameplay and analytics data may be stored longer for research and improvement purposes.

5. Children’s Privacy

Our services are not intended for children under 13 years old (or under 16 in the EU). We do not knowingly collect personal data from children. If we discover such data, we will delete it immediately.

Parents or guardians who believe their child has provided us information may contact us at privacy@plazmastudio.com.

6. Data Security

Plazma Studio implements technical and organizational safeguards to protect your information from unauthorized access, loss, or misuse. These include encryption, access control, and secure storage practices.

However, no online transmission or storage is completely secure. Users should exercise caution when sharing personal data.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for processing.

• Object to or restrict data processing.

• Request a portable copy of your data.

To exercise these rights, contact us using the details below. We will respond within one month.

8. International Transfers

Your data may be processed in countries outside your residence (including the EU or the United States). We ensure adequate protection through Standard Contractual Clauses (SCCs) and other lawful transfer mechanisms.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted in the application and/or Meta Store listing with the revised date. Continued use of our apps after changes means you accept the updated terms.

10. Contact Information

Plazma Studio LTD
Airedesk Business Hub, 17, Triq Il-Modd, Ibragg
Swieqi, SWQ 2373, Malta
Email: privacy@plazmastudio.com

If you have concerns about data protection, you can also contact the Office of the Information and Data Protection Commissioner (IDPC) in Malta:
Website: idpc.org.mt
Email: idpc.info@idpc.org.mt